Privacy Policy
At our website, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit or interact with our site. Please read this policy carefully to understand our views and practices regarding your personal information.
What Data We Collect
We may collect and process the following types of personal data:
- Contact Information: such as your name, email address, postal address, and phone number when you fill out contact forms or subscribe to newsletters.
- Technical Data: including IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
- Usage Data: information about how you use our website, pages visited, links clicked, and other similar activity.
- Communications: any correspondence you send us via email, contact forms, or other communication channels.
How We Use Data
We use the data we collect for the following purposes:
- To provide, operate, and maintain our website.
- To respond to your inquiries and provide customer support.
- To send you information related to our services, updates, and promotional materials (where you have consented to receive such communication).
- To analyze usage trends and improve the content and functionality of our site.
- To comply with legal obligations and resolve disputes.
Cookies
Our website uses cookies to enhance your browsing experience and to collect information about how you use our site.
- What are Cookies? Cookies are small text files placed on your device by your web browser that help us recognize you on future visits.
- Types of Cookies Used:
- Essential Cookies: Necessary for the website to function properly.
- Performance and Analytics Cookies: Help us understand how visitors engage with our site to improve performance.
- Functionality Cookies: Remember your preferences and provide enhanced features.
- You can manage or disable cookies through your browser settings, but please note that disabling cookies may affect the functionality of the website.
Third-Party Links
Our website may contain links to third-party websites, social media, or services. These are provided for your convenience and do not signify our endorsement.
We are not responsible for the content or privacy practices of these external sites. We encourage you to review their respective privacy policies before submitting any personal data.
Data Security
We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure server environments and encryption where applicable.
- Regular monitoring and testing of our information systems.
- Access control procedures limiting data access to authorized personnel only.
Despite these precautions, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.
User Rights
You have certain rights in relation to your personal data, which may include:
- The right to access the personal data we hold about you.
- The right to request correction of any inaccurate or incomplete data.
- The right to request erasure of your personal data, subject to legal obligations.
- The right to object to or restrict our processing of your data.
- The right to data portability in certain circumstances.
- The right to withdraw consent at any time, where processing is based on your consent.
If you wish to exercise any of these rights, please contact us using the details provided below.
Contact Information
If you have any questions regarding this Privacy Policy, your personal data, or to exercise your rights, please contact us:
- Email: [email protected]
- Phone: +61 2 9250 7111
- Address: Bennelong Point Sydney NSW 2000 Australia
- Social/X: https://x.com/sydneyoperahouse
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.